Sunny Fruit Grove - Frequently Asked Questions (FAQ) 1. How can I check the status of my order? After your order is processed (within 1-2 business days of payment confirmation), you will receive a shipping confirmation email with a tracking link. You can also log into your account on sunnyfruitgrove.com and navigate to “Order History” to view real-time order status. If you don’t see updates, contact us at jdesme352@gmail.com with your order number. 2. How should I store the fruits to keep them fresh longer? Most seasonal fruits (like apples, peaches, and pears) can be stored in the refrigerator’s crisper drawer for 5-7 days. Tropical fruits (mangoes, pineapples, lychees) are best kept at room temperature until ripe, then refrigerated for 2-3 days. For specific storage tips, check the “Fruit Care” section on our website—we share easy hacks to extend freshness! 3. Can I change or cancel my order after placing it? Orders can be modified or canceled only within 4 hours of placement (before processing begins). To request changes (e.g., adding items, updating shipping address) or cancellation, send an email to jdesme352@gmail.com with your order number and detailed request. Once an order is processed or shipped, we cannot make adjustments. 4. Do you offer bulk orders for events (e.g., parties, corporate gifts)? Yes! We provide custom bulk orders for weddings, office events, or gift baskets. Bulk pricing depends on the type and quantity of fruits—contact us at jdesme352@gmail.com at least 5 business days in advance to discuss your needs (e.g., fruit platters, branded packaging). We’ll share a personalized quote and delivery timeline. 5. What if my order arrives with missing items? First, check your order confirmation email to confirm the items you purchased. If there are missing items, contact us at jdesme352@gmail.com within 24 hours of delivery, including your order number and a photo of the received package. We will either ship the missing items for free or issue a refund for the missing products. 6. Do you ship to international locations? Currently, we only ship to [specify regions, e.g., continental U.S.]—the same regions listed in our Shipping & Delivery Policy. For updates on international shipping availability, follow our website (sunnyfruitgrove.com) or subscribe to our email list—we’ll notify customers when we expand shipping 范围. 7. Are your fruits organic or locally sourced? We prioritize both local and organic options! Most of our seasonal fruits (e.g., apples, berries, peaches) are sourced from local orchards within 100 miles. Organic-certified fruits are labeled clearly on our website—look for the “Organic” badge next to product names. For details on our growers, visit the “Our Sources” page on sunnyfruitgrove.com.